Frequently Asked Questions

Dream Leggings FAQ - Frequently Asked Questions about Dream Leggings™ - The Best Leggings You’ll Ever Wear!

Why are Dream Leggings so soft?
Our brushed, high waisted leggings are made of 92% polyester and 8% spandex. This means that our leggings are extra soft. 

Why are Dream Leggings so durable?
Nobody wants a pair of see-through leggings, or leggings that quickly rip at the seams, or anywhere else!  Our fabric is 220 gsm. Most other products on the market use 180gsm, which means they are thinner than Dream Leggings.  Those "others" can become see-through and even rip. Dream Leggings are thicker, so they are more durable while still being soft and breathable.
What sizes do you offer? We offer leggings in three adult sizes:
  • Regular One Size - 0-12
  • Plush (aka TC or Tall and Curvy) - 12-22
  • Pluxe - 3X Plus Size
Our Exclusive designs are made with a three inch yoga waist band.
How do I care for my Dream Leggings™️?
We strongly recommend washing your Dream Leggings™ inside out, in COLD water, with like colors (hand wash or gently cycle) and then hang to dry.
Do you have a store? 
Dream Leggings is now strictly an online business. I have downsized from having a full physical storefront, as well as juggling the online store by myself. It is much easier to manage my company as an e-commerce business.

Do you have a Loyalty Rewards Program? How can I sign up? 
Yes! Our “Dream Rewards” program lets you earn points for every dollar you spend, giving you an all-access pass to exclusive deals and promotions! Click the mint star in the bottom right of your screen.

Do I need an Account to place an order?
You can shop our site without creating an account. However, register with us and you'll be able to enjoy the following benefits: 

  • Save your own personal Wishlist of your favorites! This makes it super easy to come back later on and shop! 
  • Participate in our Dream Rewards program! Earn and collect points on every dollar you spend with us!
  • Track all of your orders and review past purchases 
  • Save your address and card details so you can shop even easier and faster!

How do I change my account information? 
If you are a returning customer, you can easily update your information by logging into your account. You will find the "My Account" link located in the top of each page. Once you have accessed your account, you can click on the "Account Information" link to update your account information.

Do you have Specials, Sales, or Promotions?

  • OPT-IN for subscriber PUSH NOTIFICATIONSWe occasionally run special Mobile APP ONLY Pre-Release events, which allows you to preorder our newest, not yet released prints via our iOS and Android App. You can download the Dream Leggings mobile shopping App in the App Store and Google Play Store. 
  • BU4G5~ Our most Popular Promotion… Buy 4 Pair Leggings and/or Capris, Get a 5th pair of your choice FREE! Excluding preorder items- preorder items must be ordered in their own separate orders, not to be combined with in-stock items- see further explanation of our preorder process below) and use the Discount Code: BUY4G5 ~ Our checkout system will automatically adjust your 5th freebie pair! 

  • *IMPORTANT~ Please order all Preorder items SEPARATELY from in stock items! Please help us in shipping your orders fast and smoothly. This not only ensures you receive your order faster, this also helps eliminate mixups and hiccups with any items we have “holding” for you.

    • PORDER10 ~ SAVE 10% on all PREORDER items! Once our Preorders are released, this is your chance to SAVE even MORE! Be sure to take advantage of these SAVINGS while you can! Use Discount Code at checkout: PORDER10 

    • SAVE EVEN MORE ON PREORDERS, up to 30%+ off when you’re a VIP Group member on Facebook and pay via invoice! Just join our Group, make sure your notification settings are turned ON, and stay tuned for our newest releases! During Exclusive Voting Rounds, simply comment with your size and email. You will receive an invoice with the discount applied.
  • Why won’t my coupon code workSome of our coupons require you to be logged in to your Dream Leggings Account because they are special offers for our active customers. If you ever have any issues with your codes, please do reach out to us! We are more than happy to help you, as well as send you a manual invoice that reflects the relevant discount. 

What are my payment options?
We offer and accept SEZZLE! ~ Shop Now, Pay Later! Sezzle makes shopping SO EASY! It breaks up your order amount in 4 easy installments. Enjoy your purchase right away and pay every 2 weeks with zero interest and no fees when you pay on time. 

*WE HAVE GIFT E-CARDS TOO! Let her pick out her own pretties! Simply complete your gift card purchase on our site or App, and the E-card will be emailed to your recipient with instructions. Gift cards are valid forEVER! They do not expire!

An item I love is out of stock! What can I do?
Don’t fret! We are always restocking! The best way to stay up to date on our newest prints, as well as being directly involved with Dream Leggings™ itself is to join our fast growing Facebook VIP GROUP! Our women's only community is made up of over 10,000 awesome customers/members!


Returns? Return Instructions:
To start the return process, shoot us an email at info@dreamleggings.com with your order number, brief description of the reason you are returning the product(s). You will receive instructions on what to do next. 
Please note: The customer is responsible for return shipping charges, and dropping off the returning package to USPS. 

 

 

Please allow 14 business days for Dream Leggings to receive and process your return. We will refund the purchase price paid by you for the item(s) less any discounts, credits already given to you in form of store credit, which will be a unique Discount Code you will be able to use towards future purchases. These special credit codes are valid for a whole year!

Shipping and Delivery:
We ship USPSOnce packages leave our possession, they are no longer Dream Leggings responsibility. If you have any issues with USPS delays, missing packages, etc, you must contact USPS or your local Post Office, and provide your tracking number so they can help you. All Priority packages are insured.

You can check out our Shipping Information page or look at www.USPS.com to see their suggested timeline for shipping.


How much is Shipping, and what domestic shipping services do you offer? 
Shipping is automatically calculated at Checkout. Just add items to your cart and proceed to the Checkout Page. You can track your shipment via USPS TRACKING.

  • USPS FIRST CLASS MAIL – $6.50. All orders under 1 lb. will be delivered within 3-5 business days, once shipped from our warehouse in Dallas, Texas. 
  • USPS PRIORITY MAIL – $8.50. All orders over 1 lb. will receive priority mail shipping. Your package will be delivered within 2-4 business days. 

Do you ship outside of the USA?
We currently ship within the United States only.

How long will it take to get to me?
In stock items ship same or next day of you placing your order. All Preorder items are usually around 2-5 weeks, depending on the item. Our Exclusive line takes the longest, as they are literally custom made for us! From the design and print work, to the construction of panels and stitching of the super durable seams and hems.

Read our Preorder Process HERE.

Can I have my package rushed?
Absolutely! Please email us for Rush Orders, Info@DreamLeggings.com

Something in my order is damaged!
Oh no! We are sorry to hear that you have an issue with your Dream Leggings™ and will be happy to make things right! Please email us at Info@DreamLeggings.com and we will send you information on how to start the return / exchange process.  

We are always interested to know what our customers are liking/loving/wanting! Post/Comment/Share on our official Facebook Biz PageVIP Group, Instagram Feed, and our jumbo Pinterest board! You will need to click the "Join Now" button on the FB VIP Group, and we will approve you. 

Thank ya'll so much for shopping Dream Leggings! I seriously cannot thank each of you enough, for your incredible support during this pandemic! Small Business in America is suffering, and I want you to know how truly thankful I am for helping this little leggings biz stay alive thru the craziness! I am so blessed to have such amazing customers! God Bless ya'll! 

xoxo,

Jen